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Timeclock Support Program

When you implement a timeclock from Insperity Time and Attendance you are eligible to purchase support from our Certified Technicians who work diligently to get you the answers you need when you need them.  Whether you are having a simple technical issue or a larger more in depth problem, you can rely on the Insperity Time and Attendance team, using the Insperity Time and Attendance P3 Methodology, to get you back on track efficiently, effectively and quickly. 

Your Insperity Time and Attendance Timeclock Support package not only includes technical support, when you have Insperity Time and Attendance Timeclock Support you can expect:

  • Live support via Insperity Time and Attendance’s desktop streaming capabilities.
  • "800" number access to technical support.
  • Communications software upgrades at no additional charge.
  • Eligibility to receive free loaner clock if your clock is being repaired/serviced.*
  • Personalized, one-on-one attention.

Additional consulting services available through Insperity Time and Attendance that are not covered under the above support program include but are not limited to:

  • Fixing, tuning or migrating communications software.
  • Custom programming.
  • Product training.

Visit the Technical Support Helpful Tools section to request a demo, view upcoming training classes, learn more about TimeStar™ & Sage Abra Audit services, and more!




*
Please note the Insperity Time and Attendance Timeclock Support Program does not cover parts or service required as a result of abuse or misuse, i.e. spillage, droppage, strikes or blows, lack of proper maintenance, power surges, floods, fires, lightening strikes or other acts of nature.